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ABM Technologies

Government technology services

Public services that keep moving while systems modernize

ABM Technologies supports federal, state and local teams modernizing legacy systems, integrating agency data and delivering accessible services to residents and staff.

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Who we work with
Technology leaders, program managers, digital-service teams, enterprise architects
Typical engagements
Legacy modernization, systems integration, workflow automation, managed operations
Accessibility posture
Section 508 / WCAG 2.2 AA as our delivery target

Main challenges

What makes government modernization hard

  • Systems that cannot pause

    Benefits, licensing and permitting programs run continuously, so modernization has to happen alongside live service delivery.

  • Data locked in silos

    Agencies hold overlapping records in systems that were never designed to exchange information, making reporting slow and manual.

  • Accessibility obligations

    Digital services must work for residents using assistive technology, on older devices and on limited connectivity.

  • Procurement and continuity

    Work must fit funding cycles, documentation requirements and eventual handover to in-house or successor teams.

Relevant capabilities

Capabilities applied to public-sector programs

Common use cases

Where engagements usually begin

  • Replacing a mainframe-era case management system without interrupting benefit delivery
  • Consolidating resident-facing forms into a single accessible service portal
  • Standing up integration between an agency system of record and a statewide identity platform
  • Automating a multi-department licensing or permitting approval workflow
  • Building a reporting layer for program performance and oversight requests
  • Taking over support and improvement of a platform an outgoing vendor built

Delivery approach

How we run the work

  1. Understand

    We map the systems, the people who depend on them and the constraints you actually work within — procurement, policy, budget cycles.

  2. Design

    We agree the target architecture and the user experience, then prove the risky parts early with prototypes rather than documents.

  3. Build & Integrate

    Delivery happens in reviewable increments, with integration to existing systems treated as part of the build, not a final step.

  4. Operate & Improve

    We monitor, support and keep improving what is live, and we document it so your team can run it without us.

Security, privacy & accessibility

How we handle security, privacy and Section 508 accessibility

What we practice today, described plainly, as working standards rather than formal certifications.

  • Accessibility built into delivery

    Semantic markup, keyboard operability, visible focus and assistive-technology testing during build — with findings tracked like any other defect.

  • Security practices

    Least-privilege access, dependency and code scanning, and change control agreed with your security team. No certification claim is made here.

  • Resident data handling

    Collect only what the service needs, define retention explicitly and document where data moves between systems.

  • Documentation and continuity

    Architecture decisions, runbooks and handover material produced as work proceeds, so continuity does not depend on us.

Vendor & procurement

Vendor & procurement information

For procurement teams evaluating ABM as a vendor.

Vendor information

  • Legal entity name: ABM Technologies & Consultancy Inc.

Delivery locations: 3524 Silverside Rd, Suite 35B, Wilmington, DE 19810-4929 · New Castle County, Delaware

Related resources

Further reading

Discuss a government modernization program

Bring the system, the program deadline and the constraints. We will tell you what we would sequence first and what we would not touch yet.

Talk to an ABM Specialist

Modernizing an EdTech, Government or HealthTech system? Talk to a US-based specialist at+1 (347) 767-1521orRequest a Consultation